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The trigger suppression rule isn’t working

Popup is still showing even with suppression rule

Mariana avatar
Written by Mariana
Updated over a year ago

The trigger suppression rule for a popup campaign works with buttons that don't track conversions. The instances in which conversions aren't tracked are:

If a button is set to redirect the visitor to another URL or campaign, then the suppression rule won’t work. We suggest using a targeting condition if the popup should only be seen by visitors who haven’t converted with it. 

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