The admin widget will display on a website that has the ConvertFlow install script added, it's only visible to account owners and admins that are signed into the ConvertFlow account.
We recommend signing into the ConvertFlow account before accessing the website to ensure the admin widget displays every time.
There are a few reasons why the admin widget may not be showing up on a website:
The person isn't signed into the ConvertFlow account
The person is not an account owner or admin
The website was accessed before signing into the ConvertFlow account
The website's cookie policy needs to be accepted for the ConvertFlow script to load
To access the admin widget again, first test by signing into the ConvertFlow account in an incognito/private window, then access the website. The admin widget should show as this provides an environment with a clear cache and cookies:
If the widget shows in an incognito window, head back to the main browser window, close the website, clear the browser's cache/cookies, sign into ConvertFlow again, and finally open the website.
With the admin widget, you can troubleshoot why a campaign isn't showing and also check the data that a visitor is collecting →