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๐ŸŽฅ How can the admin widget be used?
๐ŸŽฅ How can the admin widget be used?

How to use the admin widget to check campaign, conditions, and contact info

Mariana avatar
Written by Mariana
Updated over 6 months ago

The admin widget is a super handy tool for account owners and admins. It not only gives an overview of which campaigns are active on a website and which ones are set to trigger on each page, but it can also be used to see what data ConvertFlow collects on contacts, and if the conditions set in a campaign have fired.

The admin widget is found on the bottom left corner of a website or page that has ConvertFlow installed:

If the admin widget isn't showing, this article will explain how to access it.

The information and features found in the admin widget are:

Action shortcuts

Clicking the website name will open the website dashboard in the ConvertFlow app and the reset tracking arrows will allow testing campaigns in a uncached session like an anonymous visitor:

Visitor data

This information is important to verify when visiting the site as an identified contact or an anonymous visitor because this may determine which conditions and actions will trigger:

Site-wide conditions

These conditions are setup at a global level in the website settings and apply to all pages where the ConvertFlow script is installed:

NOTE: These conditions will prevent campaigns from triggering when the conditions match but they won't prevent our script from tracking.

Broadcast conditions

In this section, broadcast conditions and campaign triggers can be verified to see if and why they're showing:

Campaign conditions

Here is where the campaign's targeting and conditional logic can be tracked to ensure the correct conditions are matching and actions are triggering:

Having this information available is great when testing a campaign to make sure a contact is added to the correct lists and has the correct automations trigger when the campaign is submitted.

For tips on how to troubleshoot a live campaign using the admin widget, head to this article โ†’

This quick video will explain how to check the Admin Widget for contact data:

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