Skip to main content
All CollectionsFrequently asked questions
Can an IP address be excluded from targeting?
Can an IP address be excluded from targeting?

Excluding IP addresses from targeting

Mariana avatar
Written by Mariana
Updated over 7 months ago

We currently don’t have a way to exclude IP addresses as a site-wide option, this is because blocking IP addresses goes against GDPR. 

As a workaround, it's possible to use the campaign’s targeting conditions to exclude an identified contact’s IP address.

Start by going to the campaign’s “Launch” page and use the condition “If contact field value does NOT contain” in the AND condition group. Then, select “IP address” from the field options and add the IP address in the value field:

This workaround will only work for identified contacts, to learn more on how to identify anonymous visitors, please head to this article →

NOTE: This setup is only available to customers on ConvertFlow paid plans. To verify the features available on each plan, check out our pricing page →

Did this answer your question?