Skip to main content
All CollectionsFrequently asked questions
Can an account and data be deleted?
Can an account and data be deleted?

How to delete an account and data

Jonathan Denney avatar
Written by Jonathan Denney
Updated over 6 months ago

You can cancel your paid subscription and downgrade to ConvertFlow's free plan at any time. Downgrading to ConvertFlow's free plan will limit your account to the free plan visitor limit and feature limits.

To pause and archive all your website's campaigns, archive the ConvertFlow website, your campaigns will be paused and they can be recovered later if needed.

How to mark your account for deletion

Warning: Only proceed with this if you want to have your login data queued for deletion.

To have your account deleted, after having canceled your paid subscription, go to your account's "Users" page.

Click on your user and then click "Delete my login".

Last, click to confirm deletion of your user login. You'll be logged out immediately.

If you don't see this option, it's either because your account's paid term hasn't been completed, or because you have access to other ConvertFlow accounts that'll need access revoked from.

Did this answer your question?